Last Updated: 25 August 2026

PsiQ Labs (“PsiQ Labs“, “we“, “us“, or “our), respects your privacy and is committed to protecting the personal information you provide when using our website, products, platforms, applications, psychological assessment technologies, research services, and related services.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and the choices and rights available to you.

By accessing or using psiqlabs.com or any PsiQ Labs service, you acknowledge that you have read and understood this Privacy Policy.

1. About PsiQ Labs

PsiQ Labs develops technologies at the intersection of psychology, psychological assessment, research, behavioural measurement, software, hardware, and digital experiences.

Our services may be used by:

Psychologists
Researchers
Universities
Educational institutions
Organisations
Research participants
Individuals
Technology and research partners

Because some of our services may involve psychological or behavioural information, we take privacy and responsible data handling particularly seriously.

2. Information We Collect

Depending on how you interact with PsiQ Labs, we may collect different categories of information.

A. Information You Provide

This may include:

Name
Email address
Phone number
Organisation or institution
Professional information
Account credentials
Billing information
Communication preferences
Information submitted through contact forms
Information provided during customer support interactions

B. Assessment and Research Information

Where applicable to a specific PsiQ Labs product or service, we may collect information such as:

Psychological assessment responses
Test responses
Assessment scores
Cognitive task results
Behavioural measurements
Research responses
Participant identifiers
Session information
Assessment completion information
Research-related demographic information

We only collect assessment or research information where it is necessary for the relevant service, assessment, research activity, or other stated purpose.

C. Technical Information

When you use our website or digital services, certain technical information may be automatically collected, including:

IP address
Browser type
Device type
Operating system
Approximate location derived from technical information
Website pages visited
Referring pages
Date and time of access
Device and session information
Error and diagnostic information

D. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Operate our website
Maintain sessions
Remember preferences
Understand website usage
Improve performance
Analyse traffic
Improve our services

You may be able to control cookies through your browser or applicable cookie settings.

3. How We Use Your Information

We may use personal information for purposes including:

Providing Services

To:

Create and manage accounts
Provide psychological assessment services
Deliver digital products and services
Process assessment sessions
Provide research tools
Provide customer support
Communicate with users

Assessment & Research

Where applicable, information may be used to:

Administer psychological assessments
Calculate or display assessment results
Generate reports
Support research activities
Improve assessment methodologies
Evaluate technology performance
Develop and improve psychological technology

Business Operations

We may also use information to:

Maintain our systems
Prevent fraud and misuse
Protect security
Troubleshoot technical problems
Maintain records
Comply with applicable legal obligations
Communicate important service updates

Improving PsiQ Labs

We may use appropriately protected and, where appropriate, aggregated or de-identified information to understand how our products and services are used and to improve our technology.

We will not use identifiable psychological assessment information for unrelated purposes without an appropriate lawful basis or applicable permission.

4. Psychological Assessment Information

Some PsiQ Labs services may involve psychological assessments, cognitive tasks, behavioural measurements, or research activities.

Such information may be particularly sensitive depending on its nature and context.

We therefore seek to:

Collect only information reasonably necessary for the relevant purpose.
Clearly communicate the purpose of collection.
Limit access to authorised personnel and systems.
Apply appropriate technical and organisational security measures.
Avoid using assessment information for unrelated purposes.
Retain information only for as long as reasonably necessary or required.

PsiQ Labs is a technology and assessment platform and does not provide a diagnosis merely because a user completes an assessment.

Where an assessment is intended for professional or clinical use, interpretation should be performed by appropriately qualified professionals where required.

5. Research Data

Where PsiQ Labs supports psychological or behavioural research, information may be processed according to the specific research project, participant notice, consent process, contractual arrangements, and applicable laws.

Research projects may have additional requirements regarding:

Participant consent
Data collection
Data retention
De-identification
Research reporting
Data sharing
Institutional requirements

Where applicable, participants will receive additional information specific to the relevant research activity.

We do not sell personal information to third parties.

We may share information where reasonably necessary with:

Service Providers

Trusted providers that help us operate our services, such as:

Hosting providers
Cloud infrastructure providers
Email providers
Payment processors
Analytics providers
Security providers
Technical service providers

Such providers may process information only for purposes connected with the services they provide to us and subject to appropriate contractual or legal requirements.

Professional or Institutional Customers

Where PsiQ Labs provides an assessment or research platform to an organisation, university, psychologist, researcher, or institution, information may be shared with that organisation according to the applicable service arrangement and participant/user notice.

Legal Requirements

We may disclose information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests
Protect our rights
Protect users
Investigate fraud or misuse
Protect the security of our systems

7. Data Security

PsiQ Labs uses reasonable technical and organisational measures designed to protect personal information against:

Unauthorised access
Unauthorised disclosure
Loss
Misuse
Alteration
Destruction

Depending on the service, security measures may include:

Encryption in transit
Access controls
Authentication mechanisms
Secure hosting
Logging and monitoring
Role-based access
Backup and recovery procedures

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide the relevant service, meet contractual requirements, resolve disputes, maintain records, or comply with applicable legal obligations.

Retention periods may vary depending on:

The type of information
The service used
The purpose of processing
Research requirements
Legal or regulatory requirements
Contractual requirements

When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable requirements.

9. Your Privacy Rights

Subject to applicable law and the circumstances of processing, you may have rights regarding your personal information, including rights to:

Obtain information about processing
Request access to personal information
Request correction of inaccurate information
Request deletion where applicable
Withdraw consent where processing is based on consent
Raise a grievance
Nominate another individual to exercise certain rights in accordance with applicable law

The Digital Personal Data Protection Rules, 2025 specifically contemplate clear notices and accessible mechanisms for withdrawal of consent, exercising rights, and making complaints.

To exercise a privacy-related right, contact us using the details provided below.

Where we process your personal information based on consent, you may withdraw that consent subject to applicable law.

Withdrawal of consent will not affect processing that occurred before the withdrawal.

Depending on the service, withdrawal may affect our ability to continue providing certain services or features.

We will provide appropriate information about the consequences of withdrawal where applicable.

11. Children’s Privacy

PsiQ Labs services are not automatically intended for children.

Where a PsiQ Labs service is designed to involve children or minors in psychological assessment or research, we will implement appropriate consent, verification, safeguards, and other requirements applicable to that service and the relevant law.

Parents or lawful guardians should contact us if they believe that information relating to a child has been provided to us improperly.

12. International Data Processing

PsiQ Labs may use service providers or infrastructure located in countries outside India.

Where personal information is processed or transferred outside India, we will take steps required by applicable law and our contractual arrangements to protect that information.

13. Third-Party Links

Our website or services may contain links to third-party websites, applications, platforms, or services.

PsiQ Labs is not responsible for the privacy practices of third parties.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

14. Cookies

PsiQ Labs may use cookies and similar technologies for website functionality, analytics, security, and user preferences.

You can manage cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

If we introduce non-essential cookies requiring a separate consent mechanism, the relevant cookie or consent notice will provide additional information.

15. Communications

We may send you:

Service-related communications
Account notifications
Security notifications
Important product updates
Responses to enquiries

Where permitted and where you have opted in where required, we may also send:

Newsletters
Research updates
Product announcements
Educational content
Marketing communications

You may unsubscribe from promotional communications using the unsubscribe mechanism included in the communication.

16. Data Breach and Security Incidents

If we become aware of a personal data breach affecting personal information, we will take appropriate steps to investigate, contain, mitigate, and respond to the incident in accordance with applicable law and our security procedures.

Where required, we will provide notifications to relevant individuals and authorities.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes in technology
Changes in applicable law
Changes in our data practices

When we make material changes, we may provide an appropriate notice through our website, services, or other communication channels.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

PsiQ Labs

Email:
privacy@psiqlabs.com

General Enquiries:
hello@psiqlabs.com

Phone:
+91 79920 20387

Location:
Gumla, Jharkhand, India

19. Grievance / Privacy Requests

For privacy-related requests, please include:

Your name
Email address
Nature of your request
Relevant account or assessment information, if applicable
Any additional information necessary to identify the relevant data

We may need to verify your identity before fulfilling certain requests to protect personal information from unauthorised disclosure.

Important for your PsiQ Labs platform

Because you are planning psychological assessments and potentially PsiQ One/device-generated assessment data, I recommend that your final platform have two separate privacy layers:

Website Privacy Policy

For:

psiqlabs.com
Contact forms
Newsletter
General visitors
Cookies
Marketing
General enquiries

Platform/Data Privacy Notice