Last Updated: 25 August 2026

Welcome to PsiQ Labs.

These Terms & Conditions (“Terms“) govern your access to and use of the PsiQ Labs website, digital platforms, applications, psychological assessment technologies, research tools, software, hardware products, and related services (“Services“).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Services.

1. About PsiQ Labs

PsiQ Labs develops technology at the intersection of:

Psychology
Psychological assessment
Behavioural measurement
Cognitive research
Software
Hardware
Digital experiences
Research technology

Our Services may be used by psychologists, researchers, universities, institutions, organisations, and individuals.

2. Eligibility

You may use our Services only if you are legally capable of entering into a binding agreement under applicable law.

Certain PsiQ Labs services may have additional eligibility requirements.

For services involving psychological assessment or research, additional requirements may apply based on:

The nature of the assessment
The research project
The user’s age
Professional requirements
Institutional requirements
Applicable law

If you are using a PsiQ Labs service on behalf of an organisation, university, institution, or other entity, you confirm that you have authority to accept these Terms on its behalf.

3. Acceptance of Terms

By:

Visiting our website
Creating an account
Using our platform
Purchasing a product
Using an assessment
Using a PsiQ Labs device
Accessing research tools
Submitting information through our Services

you agree to these Terms and any additional terms applicable to the particular Service.

4. Our Services

PsiQ Labs may provide various Services, including:

Psychological Assessment Technology

Digital tools for administering, recording, scoring, and managing psychological assessments.

Research Technology

Tools and systems designed to support psychological, cognitive, behavioural, and related research.

Digital Platforms

Websites, applications, dashboards, APIs, software, and other digital products.

Connected Devices

Hardware products that may collect, process, display, or transmit information associated with psychological assessment or research activities.

Reports and Results

Certain Services may generate assessment scores, measurements, summaries, visualisations, or reports.

The exact features available will depend on the specific product or service.

5. Psychological Assessment Disclaimer

PsiQ Labs provides technology and assessment tools.

Unless expressly stated otherwise, PsiQ Labs does not provide medical diagnosis, psychiatric diagnosis, psychotherapy, counselling, or treatment merely through the use of its technology.

Assessment results should not automatically be interpreted as:

A medical diagnosis
A psychiatric diagnosis
A definitive psychological conclusion
A substitute for professional evaluation

Where professional interpretation is required, results should be reviewed by an appropriately qualified professional.

Users should not make significant medical, psychological, educational, employment, or other high-impact decisions solely on the basis of an automated assessment result unless the relevant assessment is specifically designed, validated, and authorised for that purpose.

6. Professional Users

Psychologists, researchers, educators, institutions, and other professionals are responsible for using PsiQ Labs technology appropriately within their professional and legal obligations.

Professional users are responsible for:

Obtaining appropriate participant consent
Providing appropriate instructions
Using assessments for their intended purposes
Maintaining confidentiality
Protecting participant information
Correctly interpreting results
Following applicable professional standards
Complying with applicable laws and institutional policies

PsiQ Labs does not assume responsibility for a professional user’s independent interpretation or application of assessment results.

7. Research Use

Where our Services are used for research, the researcher or institution is responsible for ensuring that the research activity satisfies applicable requirements.

This may include:

Participant consent
Institutional approval
Research ethics requirements
Appropriate data handling
Participant information
Data retention requirements
Applicable laws and regulations

PsiQ Labs may provide technology infrastructure but does not automatically act as the research institution, principal investigator, ethics committee, or research sponsor.

8. Accounts

Some Services may require you to create an account.

You agree to:

Provide accurate information
Keep your account information current
Maintain the confidentiality of your credentials
Use strong passwords where applicable
Not share your credentials with unauthorised individuals
Notify us if you believe your account has been compromised

You are responsible for activities performed through your account unless caused by circumstances outside your reasonable control.

9. Acceptable Use

You agree not to use PsiQ Labs Services to:

Violate applicable law
Circumvent security controls
Gain unauthorised access to systems
Access another person’s account without permission
Upload malicious software
Interfere with the operation of our Services
Attempt to reverse engineer our systems where prohibited by law
Copy or reproduce protected materials without permission
Misrepresent assessment results
Use the Services for unlawful discrimination or harmful profiling
Collect information from participants without appropriate authority or consent
Use the Services to harm another person

We may restrict or suspend access where we reasonably believe that the Services are being misused.

10. Assessment Integrity

Where applicable, users must not intentionally manipulate assessment results.

This includes:

Providing false responses
Allowing another person to complete an assessment on your behalf
Circumventing assessment instructions
Attempting to manipulate scoring
Using unauthorised software or devices
Interfering with assessment hardware
Attempting to access restricted assessment content

PsiQ Labs may invalidate results where there is evidence of material interference or misuse.

11. Intellectual Property

All intellectual property associated with PsiQ Labs Services belongs to PsiQ Labs or its respective licensors unless otherwise stated.

This may include:

PsiQ Labs name
Logos
Trademarks
Software
Website design
Source code
Assessment interfaces
Documentation
Graphics
Videos
Content
Research tools
Hardware designs
Product designs
Databases
Algorithms
Reports and templates

Nothing in these Terms transfers ownership of PsiQ Labs intellectual property to you.

12. Limited Licence

Subject to these Terms, PsiQ Labs grants you a limited, non-exclusive, non-transferable, revocable licence to access and use our Services for their intended purposes.

You may not:

Resell the Services without permission
Copy our software
Reproduce proprietary assessment materials
Modify our software
Create derivative products from proprietary materials
Remove copyright or trademark notices
Reverse engineer proprietary technology except where permitted by applicable law

13. User Content

Some Services may allow you to submit information, documents, assessment responses, research information, feedback, or other content.

You retain ownership of your content unless otherwise agreed.

However, you grant PsiQ Labs the permissions reasonably necessary to:

Provide the Services
Store your content
Process your content
Generate requested results
Provide support
Maintain and secure our systems

Any processing of personal information is also subject to our Privacy Policy.

14. Assessment Results and Reports

Where our Services provide automated scores, measurements, reports, or summaries, these outputs may depend on:

Information provided by the user
Assessment methodology
Device performance
Software configuration
Testing conditions
Data quality
Algorithms
Available research

PsiQ Labs does not guarantee that every automated output will be appropriate for every individual or purpose.

Users should consider the limitations of the relevant assessment before relying on its results.

15. Hardware and Connected Devices

Where PsiQ Labs provides connected psychological or research devices, additional product-specific terms may apply.

Users must:

Follow the supplied instructions
Use compatible equipment
Avoid unauthorised modifications
Protect the device from damage
Use appropriate power supplies
Maintain required software or firmware
Use the device only for its intended purpose

Unauthorised modifications may affect performance, security, accuracy, or warranty coverage.

16. Purchases and Payments

Where PsiQ Labs offers paid products or Services:

Prices will be displayed before purchase where applicable.
Payment must be completed through an accepted payment method.
Taxes may apply.
Additional product-specific terms may apply.
Orders may be subject to availability.

We reserve the right to correct pricing or product information errors.

If payment has already been processed for an affected order, we will provide an appropriate resolution in accordance with applicable law and our applicable refund policy.

17. Refunds, Returns and Cancellations

Refunds, returns, cancellations, subscriptions, and replacement terms may differ between products and Services.

Where applicable, the relevant Refund & Cancellation Policy, Return Policy, or product-specific terms will apply.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable law.

18. Third-Party Services

Our Services may integrate with third-party services such as:

Payment providers
Cloud providers
Analytics services
Communication platforms
Mapping services
Authentication services
External APIs

Third-party services may have their own terms and privacy policies.

PsiQ Labs is not responsible for the independent operation, availability, or policies of third-party services.

19. Availability of Services

We aim to provide reliable Services but do not guarantee that the Services will always be:

Available
Uninterrupted
Error-free
Secure from every possible threat
Compatible with every device
Free of technical problems

Services may occasionally be unavailable because of:

Maintenance
Updates
Infrastructure problems
Network failures
Security incidents
Third-party service interruptions
Circumstances beyond our reasonable control

20. Updates and Changes

PsiQ Labs may modify, improve, replace, or discontinue features of its Services.

We may introduce:

New features
New products
Software updates
Firmware updates
Security improvements
Changes to interfaces
Changes to pricing

Where reasonably appropriate, we may provide notice of material changes.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis.

PsiQ Labs does not guarantee that:

The Services will meet every user’s requirements.
Assessment results will always be accurate.
Results will be suitable for every purpose.
Software will always operate without errors.
Hardware will operate under every environment.
The Services will always be available.
Information on the website will always be complete or current.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, PsiQ Labs will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Services.

This may include losses relating to:

Loss of data
Loss of business
Loss of profits
Service interruption
Loss resulting from reliance on assessment results
Third-party services
Unauthorised access caused by circumstances outside our reasonable control

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

23. Your Responsibility

You are responsible for:

Your use of the Services
Information you submit
Your account
Your assessment participation
Your interpretation of results
Your compliance with applicable laws
Maintaining appropriate security of your account
Obtaining required participant permissions when conducting research

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold PsiQ Labs and its officers, employees, contractors, and service providers harmless from claims, losses, liabilities, or expenses arising from:

Your violation of these Terms
Your misuse of the Services
Your violation of applicable law
Your infringement of another person’s rights
Unauthorised use of your account
Your research or professional activities

This section will apply only to the extent permitted under applicable law.

25. Privacy

Your use of our Services may involve the processing of personal information.

Our processing of personal information is described in our Privacy Policy.

You should review the Privacy Policy before using Services that involve personal information, psychological assessment information, research data, or account information.

26. Confidentiality

Where PsiQ Labs and a customer, researcher, institution, or partner enter into a separate confidentiality or commercial agreement, that agreement may establish additional confidentiality obligations.

Where no separate agreement exists, each party should take reasonable measures to protect confidential information received from the other party.

27. Termination or Suspension

PsiQ Labs may suspend or terminate access to Services where reasonably necessary, including if:

You violate these Terms.
You misuse the Services.
You create a security risk.
You engage in unlawful activity.
Your account is used fraudulently.
Continued access could harm our systems or other users.

Where appropriate, we may provide notice and an opportunity to resolve the issue.

Certain provisions of these Terms may continue after termination where their nature requires continued application.

28. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory legal requirements.

29. Jurisdiction

Subject to applicable law, disputes relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts having jurisdiction over Jharkhand, India.

Important: Before publishing, specify the exact city/court jurisdiction that matches your company’s registered office and have counsel confirm the appropriate jurisdiction clause.

30. Changes to These Terms

PsiQ Labs may update these Terms from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

31. Contact Us

For questions regarding these Terms, please contact:

PsiQ Labs

Email:
hello@psiqlabs.com

Privacy:
privacy@psiqlabs.com

Phone:
+91 79920 20387

Location:
Gumla, Jharkhand, India